Frequently Asked Questions (FAQ)

All of our JVM ATDPS units are sourced directly from high-standard, climate-controlled community and hospital pharmacies in South Korea. We only acquire and export machines that have been strictly maintained and are 100% fully operational. Every unit undergoes a comprehensive multi-point engineering inspection before listing.

Yes. We offer flexible purchasing options tailored to your budget and existing inventory. You can purchase the complete system with a full set of canisters, buy the main machine unit without canisters, or request a specific quantity of canisters to match your initial formulary.

Yes, full software support is available. We provide comprehensive guidance and customized integration methods through direct consultation. Our engineering team will consult with your IT and pharmacy staff to determine the most seamless connection method (whether via automated CSV/Excel batch folders, direct HL7 feeds, or database bridging) and guide you step-by-step through remote desktop setup.